SHIPPING POLICY
Effective August 25, 2026
FREE U.S. SHIPPING
Copper Crown Labs provides free standard shipping on all orders within the United States. No minimum purchase is required.
ORDER PROCESSING
Orders are prepared and shipped by the next business day.
Orders placed on weekends or holidays will ship by the end of the following business day. Business days are Monday through Friday, excluding federal holidays.
You will receive a shipping confirmation email containing tracking information after your order ships.
ESTIMATED DELIVERY
Standard delivery generally takes 5–8 business days after shipment.
Delivery estimates are not guarantees. Weather, carrier delays, holidays, incorrect addresses, and other circumstances outside our control may affect delivery time.
SHIPPING CARRIERS
Orders may be shipped through USPS, UPS, or FedEx. The carrier is selected based on the destination and available service.
ORDER TRACKING
Tracking information will be emailed after your order ships. Tracking updates are supplied by the carrier and may take additional time to appear after the shipping label is created.
ADDRESS CHANGES
Review your shipping address carefully before submitting your order.
If you discover an error, contact support@coppercrownlabs.com immediately. We will make a reasonable effort to correct the address before shipment, but changes cannot be guaranteed after fulfillment has begun.
Copper Crown Labs is not responsible for delays or failed delivery caused by an incorrect or incomplete address provided during checkout. Additional shipping charges may apply if an order must be resent because of an incorrect address.
DAMAGED ORDERS
If your order arrives damaged or leaking, contact support@coppercrownlabs.com as soon as possible.
Include your order number and photographs of the product and shipping package when practical. We will evaluate the issue and provide an appropriate replacement or refund.
LOST PACKAGES
If tracking has not updated for an extended period or your order has not arrived by the expected delivery date, contact support@coppercrownlabs.com.
We will review the tracking information and work with the shipping carrier to investigate. When a package is confirmed lost in transit, we will provide an appropriate replacement or refund.
PACKAGES MARKED DELIVERED
If tracking shows that a package was delivered but you cannot locate it:
• Check the delivery area, mailbox, and nearby entrances
• Ask household members or neighbors whether they accepted it
• Allow one additional business day, as carriers occasionally mark packages delivered before completing delivery
• Contact the shipping carrier for additional delivery details
If the package still cannot be located, contact support@coppercrownlabs.com so we can review the situation.
RETURNED OR REFUSED PACKAGES
If an order is returned to Copper Crown Labs because of an incorrect address, failed delivery attempt, or refusal of delivery, contact us for assistance.
Additional shipping charges may apply before the order is resent. Any eligible refund will be handled according to our Return and Refund Policy.
INTERNATIONAL SHIPPING
Copper Crown Labs currently ships within the United States only.
CONTACT
For shipping questions, contact:
support@coppercrownlabs.com
